Privacy Policy

Our Core Privacy Commitments

1. Information We Collect

1.1 Information You Provide Directly

When you create or manage your pj77 account, complete identity verification, make deposits or withdrawals, or contact our support team, you voluntarily provide us with personal information that may include:

• Full name, date of birth, and national identification details (for KYC verification)
• Residential address including district, city (Dhaka, Chittagong, Sylhet, Khulna, etc.) and postcode
• Email address and mobile phone number linked to your account
• Payment method identifiers such as your registered bKash, Nagad, Rocket, or Upay mobile wallet number (not your full wallet PIN)
• Any documents submitted for identity verification or account recovery purposes

1.2 Information Collected Automatically

When you browse or interact with pj77, certain technical data is automatically captured by our servers and analytics systems. This includes:

• IP address and approximate geolocation (country and region level, not precise GPS coordinates)
• Device type, operating system version, browser type and version, and screen resolution
• Pages visited, time spent on pages, game sessions, betting activity logs, and clickstream data

2. How We Use Your Information

pj77 processes personal data only for specific, legitimate purposes directly connected to providing our gaming services to you. We use the information we collect to:

• Verify your identity and confirm that you meet the minimum age requirement of 21 years in Bangladesh
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels
• Deliver customer support, investigate disputes, and respond to account-related queries
• Detect, prevent, and report fraudulent transactions, money laundering, and other prohibited activities
• Improve and personalise your gaming experience, including recommending relevant games such as BPL cricket betting, slots, or live casino tables
• Send transactional communications such as deposit confirmations, withdrawal updates, and security alerts via email or SMS

3. Disclosure of Your Information

pj77 does not sell, rent, or trade your personal data. We may share it in limited circumstances as described below:

3.1 Service Providers

We engage trusted third-party vendors who process data on our behalf to operate the pj77 platform — for example, payment processors (including bKash and Nagad gateway partners), identity verification services, fraud detection systems, and cloud infrastructure providers. These vendors are contractually bound to handle your data securely and are not permitted to use it for their own purposes.

3.2 Legal and Regulatory Obligations

We may disclose personal data if required to do so by applicable law, court order, or a legitimate request from a law enforcement authority. pj77 takes such requests seriously and will only disclose the minimum data strictly necessary to comply.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets involving pj77, user data may be transferred as part of that transaction. We will notify affected users in advance and provide information about how their data will be handled under any new ownership structure.

4. Payment Data and Security

All financial transactions on pj77 — including deposits via bKash, Nagad, Rocket, and Upay, as well as withdrawals — are processed through encrypted payment gateways. pj77 does not store your full mobile banking credentials, card numbers, or wallet PINs on its servers. Only tokenised references necessary to process a transaction or verify your payment method are retained.

Our platform uses SSL/TLS encryption on all data connections. We apply security best practices including access control, two-factor authentication for staff access to user data systems, and regular security audits to maintain the integrity of your information.

5. Data Retention

pj77 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required for legal, regulatory, or business purposes. Account records and transaction histories are typically retained for a minimum of five years following account closure, in line with anti-money laundering and record-keeping obligations.

When data is no longer required for its stated purpose and no legal obligation requires us to keep it, we will securely delete or anonymise it so that it can no longer be associated with your identity.

6. Your Rights as a User

pj77 respects your rights regarding your personal data. As a registered user, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of Access — request a copy of all personal data pj77 holds about you
• Right to Rectification — request that inaccurate or incomplete data be corrected without delay
• Right to Erasure — request deletion of your personal data where there is no legitimate reason for continued processing
• Right to Object — object to specific processing of your data, including for direct marketing purposes
• Right to Data Portability — request your data in a structured, machine-readable format to transfer to another service

To exercise any of the above rights, contact our support team at [email protected] with the subject line 'Data Rights Request'. We will acknowledge your request within 72 hours and aim to resolve it within 30 days.

7. Cookies and Tracking Technologies

pj77 uses cookies and similar tracking technologies to provide a better browsing experience, analyse platform usage, and maintain session security. We use three categories of cookies: strictly necessary cookies (required for core platform functionality such as login sessions and security tokens), functional cookies (which remember your preferences such as preferred language or display settings), and analytics cookies (which help us understand how users interact with pj77, allowing us to improve the platform over time).

pj77 does not use third-party advertising cookies or behavioural tracking cookies that profile you across other websites. You can configure or disable cookies in your mobile browser settings at any time. Note that disabling strictly necessary cookies may affect platform functionality such as maintaining your login session.

8. Third-Party Links and Services

pj77 may reference or integrate with third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi to deliver game content. While these providers supply the games you play, any data collected within their game environment is governed by their own privacy policies. pj77 is not responsible for the privacy practices of third-party game studios. We recommend reviewing the relevant provider's privacy policy if you have questions about data collected within a specific game.

9. Minors and Age Restriction

pj77 is strictly an adult platform. All services on this site are intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user below the minimum age has registered an account, we will immediately suspend that account and delete all associated personal data. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gambling platforms.

10. Changes to This Privacy Policy

pj77 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with a new 'Last Updated' date at the top. For significant changes that materially affect how we handle your personal data, we will send a notification to your registered email address or display a prominent in-platform notice.

Your continued use of pj77 after a policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue using the platform and contact support to request account closure.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pj77 handles your personal data, our support team is available to assist you. We are committed to addressing your privacy concerns promptly and transparently.

You can reach us by email at:

[email protected]